Managed Support

BCT combines Technology Consulting, Server and Workstation Management, a 24/7 Help Desk, and many of our BCT|Cloud services into a purpose-built and highly-efficient IT powerhouse called BCT|360.

What is BCT|360® ?

BCT|360 allows small businesses to benefit from our 20+ years of enterprise level technology support at a low, predictable, and flat monthly cost. This simple, proactive and complete approach to IT management and consulting, help desk support and cloud service offerings is powering hundreds of small businesses within the BCT family.

Businesses subscribed to BCT|360 enjoy a fixed monthly cost for 100% of their IT support

Built Specifically for Small Businesses

Stay focused on your small business needs by eliminating the headache of break-fix IT nightmares. Our team of professional and friendly technicians manage and maintain your IT infrastructure in a proactive manner to resolve issues before they interrupt your core business functions. Reduce downtime and improve productivity by partnering with an experienced technology advisor with over two decades of experience.

We’ve got your back

You’ll also be protected from the latest advanced persistent threats which are now becoming more widespread. By following the 3-2-1 backup strategy, BCT|360 ensures that your company data is always protected. This allows for fast and reliable data protection by having 3 copies of your data on 2 different forms of storage and 1 copy always offsite in a secured facility.

We are here day and night to put technology to work for you and gain a competitive advantage over those still struggling with a poorly managed IT infrastructure.

We’ve got your back

You’ll also be protected from the latest advanced persistent threats which are now becoming more widespread. By following the 3-2-1 backup strategy, BCT|360 ensures that your company data is always protected. This allows for fast and reliable data protection by having 3 copies of your data on 2 different forms of storage and 1 copy always offsite in a secured facility.

We are here day and night to put technology to work for you and gain a competitive advantage over those still struggling with a poorly managed IT infrastructure.

BCT understands that small businesses rely heavily on the availability of their IT services. We are the only Managed Services Provider with the determination and focus to provide all of our clients with 100% availability. If for any reason your server crashes or data is lost, BCT will resolve the issue and restore your infrastructure to full operation at no additional labor cost to you.

Management

All-inclusive professional IT management and consulting from our highly qualified staff.

Unlimited Help Desk

Enjoy unlimited access to our 24/7 in-house help desk for fast and friendly issue resolution.

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Flexible Support

Flexibility of onsite and/or remote support options to meet your business requirements, day or night.

BCT|Cloud

Access to our secure hybrid and private cloud service offerings to reduce infrastructure costs.

Flat Rate Pricing

Predictable and fixed monthly costs without any hidden fees. IT costs grow only with your successes.

What is included in BCT|360® ?

BCT|360 combines our most popular products and support packages; making BCT your one-stop solution for everything IT related.

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24/7/365 Server and Workstation Monitoring

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Unlimited access to our friendly help desk

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Convenient web based client access portal

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Onsite and remote support options

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Small business hosted VoIP options

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Backup management and data protection

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Offsite disaster recovery options

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Anti-Virus, Malware, Spyware and Spam

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Managed firewall and security policies

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Secure remote access from mobile devices

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Vendor management and project planning

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Backup and Virus Protection

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Virtual CIO and Annual Technology Audit

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Access to all BCT|Cloud hosted services

Ready to get started?

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